Frequently Asked Questions
What's your Return/Exchanges/Refunds Policy?
Firstly, All SALES are FINAL.
If your product arrives damaged or defective in any way please contact us within 30 days of the Purchase Date and with your Order Number. We prefer you contact us in writing but you can call us.
Please keep all packaging and take photographs of the problem.
Nelson Fine Art Printing
Michael G Stanford Photography Inc
We will respond within 48 hours Monday - Friday (10am - 5pm Pacific)
We take pride in our work and will resolve any issues to your complete satisfaction or offer a refund upon return of the product in question.
Can I cancel my Order?
All SALES are FINAL. If you need to cancel the Order, please contact me as soon as possible so the printing can be terminated. Please email: email@example.com
Please include your Order Number and Date of Purchase. Thank You!!
How long does it take to process a Refund?
Processing a Refund can take up to 7 - 10 Business Days.
How can I keep up with your New Work?
I would love for you to be the first to know about any new work! An easy way to stay in the know is by signing up for my Quarterly Newsletter. You can follow me on Facebook and Instagram.
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